Cable

By moving to an all-digital platform, we will be able to improve the quality of service that all of our customers receive.

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The move to an all-digital platform is about improved technology.

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Currently, Ritter sends the same channel line-up in both analog and digital format to all of our customers.

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We follow FCC regulations and provide customers with no digital equipment already in their home, two DTAs at no additional charge for two years (five years if they receive Medicaid).

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They may not be required to obtain a DTA box right now, but more than likely they will in the very near future.

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Digital Cable offers digital quality picture and sound and provides more channels of programming which equals a better value for you.

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Ritter Digital Cable offers more variety! Digital Cable has everything from Home Theatre (Pay-Per-View) to 24-hours a day, commercial free music.

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HDTV stands for high-definition television.

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If you are a Ritter customer, you need to subscribe to Digital Cable,

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No, you do not have to purchase any additional equipment.

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If you subscribe to any premium service,

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Ritter requires you to have a digital television adapter (DTA) for Basic, Expanded and Digital Cable for each TV that you would like to receive cable TV service on.

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Music Choice is a commercial free digital music service that is included at no additional cost in the Digital Cable package.

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Complete the following steps:

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To purchase Pay Per View from the Program Guide on a DVR Cable Box:

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Parental Controls allow you to block programs by channel, rating, or time of day. Before any block can be set, a PIN must be enabled to prevent unauthorized changes.

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First, you will want to check your connection. You can do that by following the instructions here.

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Try the following quick fixes:

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The V-chip works in conjunction with the TV ratings system to allow parents to block programming they do not want their children to see.

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Try the following fixes for issues with color displaying on screen:

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If you have audio on most channels, but have silence on some or all of your local network channels, you may have the Secondary Audio Programming (SAP) turned ON.

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If you hear a static type sound, or buzzing in the audio while you watch a program, the audio settings between your TV and the cable box may not be set within the optimal quality range.

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